Online Store FAQ

Q: How much does shipping cost?
A: Bulk Nation offers free shipping within the contiguous US on all shipments over $69. Free shipping will be applied automatically to all qualifying orders. No coupons or promotion codes required!

Orders under $69
Orders under $69 shipping to addresses in the contiguous US ship for $5.99. You can upgrade shipping in many cases for a minimal cost.

Q: When will my product ship?

A: Orders placed before 3pm EST will ship same day.  Orders placed after 3pm EST will ship next business day.

Q: How do you ship meltable items?
A: Shipments with meltable items (such as chocolates) require special packaging during shipping to avoid melting.  These shipments must arrive within 2 days to prevent melting. There is a $2.95 charge for heat resistant packaging that we highly recommend to guarantee the meltable items are in perfect condition when they arrive to you and this is a single charge regardless of how many meltable items are in your cart.  If you do not want to pay these extra charges, simply remove the meltable items from your cart and ground shipping will again become available (and if total is over $69 the package will ship for free)

Q: Where do you ship?
A: We ship to the US and Canada at the present time
All pricing is shown in USD. All applicable taxes and duties are included in the pricing shown.

Q: Can I ship to APO/FBO addresses?
A: Yes, we ship to APO/FBO addresses via USPS.

Q: What is Ground shipping option?
A: FedEx Smartpost is our primary Ground transportation option delivered to residential addresses. FedEx picks up the packages at our facility and delivers to the USPS who then takes it the last mile to your address. SmartPost usually takes 1-2 days longer than traditional ground transit time. Deliveries are made Monday through Saturday. You may be required to go to the post office to pickup your package if the USPS was not able to leave the package and nobody was home to receive it.

Q: Where is my package?
A: You may track your package with the tracking # provided on your emailed receipt or in your “my account” portal.
If you still cant find your package, please contact us.
Returns

Q: What is Bulk Nation’s return policy?
A: If you are unhappy with a product, please contact us as soon as you can so that we can do everything in our power to make it right whether it be to replace, refund, or exchange the item in question. Returns and exchanges may be subject to a restocking fee.

Q: What packaging does Bulk Nation use to package their products?
A: Bulk Nation uses 1lb and 5lb resealable branded bags that are heat sealed before shipping.

Q: Does Bulk Nation offer discounts on large purchases?
A: Purchases made in 25lb increments will receive a 20% wholesale discount

Privacy Policy

We use a secure encryption to protect credit card information on our server. We protect your information like we do our own and would never share your information with any third party sites. This includes but is certainly not limited to email signup, login information, your name, telephone number, etc. All of this information will be store on our secure network.