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Online Shop Support

Shipping

Q: How much does shipping cost?

A: You may use our shipping estimator once your product has been put in to your cart

Q: Where do you ship?

A: We ship to the US and Canada at the present time

All pricing is shown in USD.  All applicable taxes and duties are included in the pricing shown.

Q: What is Ground shipping option?

A: FedEx Smartpost is our primary Ground transportation option delivered to residential addresses.  FedEx picks up the packages at our facility and delivers to the USPS who then takes it the last mile to your address.  SmartPost usually takes 1-2 days longer than traditional ground transit time.  Deliveries are made Monday through Saturday.  You may be required to go to the post office to pickup your package if the USPS was not able to leave the package and nobody was home to receive it.

Q: Where is my package?

A: You may track your package with the tracking # provided on your emailed receipt or in your “my account” portal.

If you still cant find your package, please contact us.

Returns

Q: What is Bulk Nation’s return policy?

A: If you are unhappy with a product, please contact us as soon as you can so that we can do everything in our power to make it right whether it be to replace, refund, or exchange the item in question.  Returns and exchanges may be subject to a restocking fee.

Q: What packaging does Bulk Nation use to package their products?

A: Bulk Nation uses 1lb and 5lb resealable branded bags that are heat sealed before shipping.

Q:  Does Bulk Nation offer discounts on large purchases?

A: Purchases made in 25lb increments will receive a 20% wholesale discount

Privacy Policy

We use a secure encryption to protect credit card information on our server.  We protect your information like we do our own and would never share your information with any third party sites.  This includes but is certainly not limited to email signup, login information, your name, telephone number, etc.  All of this information will be store on our secure network.