Q: How much does shipping cost?
A: You may use our shipping estimator once your product has been put in to your cart.
Q: When will my product ship?
A: Orders placed before 2pm EST will ship same day. Orders placed after 2pm EST will ship next business day.
Q: How do you ship meltable items?
A: Shipments with meltable items (such as chocolates) require special packaging during shipping to avoid melting. These shipments must arrive within 2 days to prevent melting. There is a $2.95 charge for heat resistant packaging that we highly recommend to guarantee the meltable items are in perfect condition when they arrive to you and this is a single charge regardless of how many meltable items are in your cart. If you do not want to pay these extra charges, simply remove the meltable items from your cart and ground shipping will again become available.
Q: Where do you ship?
A: We only ship within the US at the present time
All pricing is shown in USD. All applicable taxes and duties are included in the pricing shown.
Q: Can I ship to APO/FBO addresses?
A: Yes, we ship to APO/FBO addresses via USPS.
Q: What is Ground shipping option?
A: FedEx Smartpost is our primary Ground transportation option delivered to residential addresses. FedEx picks up the packages at our facility and delivers to the USPS who then takes it the last mile to your address. SmartPost usually takes 1-2 days longer than traditional ground transit time. Deliveries are made Monday through Saturday. You may be required to go to the post office to pickup your package if the USPS was not able to leave the package and nobody was home to receive it.
Q: Where is my package?
A: You may track your package with the tracking # provided on your emailed receipt or in your “my account” portal.
If you still cant find your package, please contact us.
Q: What is Bulk Nation’s return policy?
A: If you are unhappy with a product, please contact us as soon as you can so that we can do everything in our power to make it right whether it be to replace, refund, or exchange the item in question. Returns and exchanges may be subject to a restocking fee.
Q: What packaging does Bulk Nation use to package their products?
A: Bulk Nation uses 1lb and 5lb resealable branded bags that are heat sealed before shipping.
We use a secure encryption to protect credit card information on our server. We protect your information like we do our own and would never share your information with any third party sites. This includes but is certainly not limited to email signup, login information, your name, telephone number, etc. All of this information will be store on our secure network.